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New Issue Reporting Tool

Welcome to the Horizon Air AFA Electronic Grievance and Issue Reporting Forms. This is where you report any Issue or Grievance to AFA

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Our Contract

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Important!!!

AFA COVID-19 Onboard Service Survey

Click the button below to take this important survey. Below the button you will find more information.

AFA COVID-19 Onboard Service Survey Information

AFA COVID-19 Onboard Service Survey

JULY 28, 2020 11:00

On July 16th, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers. During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC) engaged management in multiple discussions with the intent of protecting Flight Attendant safety and health during the current COVID-19 pandemic.

Despite the objections raised by AFA and the nationwide increase in COVID-19 cases over the past several weeks, management made the decision to proceed with the rollout of the additional service citing the need to address complaints received through the Alaska Listens platform and improve scores on customer satisfaction surveys. The MEC, Inflight Service Committee, and ASHSC believe that the decision to proceed with an expanded onboard service in the wake of the increase in COVID-19 cases was irresponsible on management’s part.  

COVID-19 Onboard Service Survey Launches Today

The MEC fully intends to continue to engage with management on the subject of onboard service, especially surrounding management’s plan for a further expansion next month. In an effort to gather as much direct Flight Attendant feedback as possible to share during those conversations, we have launched the AFA COVID-19 Onboard Service Survey. The survey is an opportunity to share your thoughts, feedback, and experiences related to the July 16th expanded onboard service.  

Click here to take the survey

You’ll be able to take the survey any time between now and Sunday, August 2nd at 5 PM PDT.  Please share this link with your flying partners and encourage everyone who has worked since the July 16th onboard service expansion to take participate! Even if you have not worked since July 16th, you’ll still be able to share any comments you have about the service expansion.

REMINDER: Report Any Safety Hazards

In addition to completing the AFA COVID-19 Onboard Service Survey, please also remember to report any safety hazards that you experience while performing the expanded onboard service.  This could include instances of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  You can report these hazards through ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  Include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives to advocate for safe levels of service.

Questions?

If you have any questions about the AFA COVID-19 Onboard Service Survey, please contact your LECP. 

Council 16 (SEA/GEG/BOI)
Council 17 (PDX/MFR)

Horizon Air Flight Attendant Contract

Click below to view the pdf version of our contract. For more information please go to the Negotiation page.

Current Horizon Air AFA Issues

Tune into this column for the latest Horizon Air AFA issues

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Advisory Memorandum on Identification of Essential Critical Infrastructure Workers During Covid 19 Response

Click below to read the document from the Department of Homeland Security.

News From Around YOUR Union

Stay tuned here for the latest information

AFA COVID-19 Onboard Service Survey

AFA COVID-19 Onboard Service Survey JULY 28, 2020 11:00 On July 16th, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers. During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and…

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September Scheduling Notes – Bid 337

AFA Update September Scheduling Notes – Bid 337 Hello all and good day. Hope everyone is as healthy as can be. The September build is in the books and it looks like we will be flying about 1500 less credits than we did in August. That’s not a whole lot considering we are entering the…

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AFA Update – Vanguard Retirement Webinars

Vanguard Retirement Webinars As the company will be offering early out packages, AFA, in conjunction with Vanguard, the company’s 401(k) plan administrator, will be conducting an online webinar to provide information and answer questions about the planning process for retirement.  More information from Vanguard is below. Switching from earning a paycheck to living off your retirement…

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BUILD YOUR RESILIENCY

Build Your Resiliency Join these Telephonic Support Groups Just FOR FLIGHT Attendants  Sponsored by your AFA EAP/FADAP AND Facilitated by a Confidential Mental Health Professional. Learn some techniques on stress management, decision making under pressure, emotional balance and connect with flying partners during this period of uncertainty in the Aviation Industry. Join any or all…

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AFA Safety Committee Update – COVID 19 Issues Reporting

AFA Safety Committee Update – COVID 19 Issues Reporting JULY 16, MEC Air Safety Health and Security Committee Safety Committee Hello Fellow Flight Attendants, In a Zoom meeting with AFA International this week, it is strongly advised that we report any and all COVID-19 issues as an ASAP report. This is to document concerns regarding the pandemic with the FAA along with AAG Safety….

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AFA Safety Committee Update – Face Shield Approval

AFA Safety Committee Update – Face Shield Approval July 16, MEC Air safety health and security committee Safety Committee Hello Fellow Flight Attendants, I’m writing in regards to some Health and Safety topics. First, FAA has approved face shields for our protection.  Face shields are to be worn in conjunction with face masks.  It’s an…

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FAB Meeting Notes – June 30

FAB meeting notes 6/30/2020 In attendance, Heather Coleman AFA MEC FAB ChairJennifer Levcun AFA Health and Safety Mandy Mundy and Jesse Sexton  Heather’s Agenda items, Lack of water on long haul (DAL) and safety of FA’s. Worry about time in aisle with discussion. SRA today for service. Mandy will note that AFA is concerned that it is…

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What can you do to help YOUR union?


* WEAR your AFA pin EVERY trip!
* Get involved – VOLUNTEER!
* SUPPORT your AFA Negotiators, Officers, and Committees! They are your peers working hard for you!
* One of the most important things you can do is to STAY INFORMED by reading your contract, asking questions, going to meetings, and reading communications via this website, AFA emails, and our official Facebook page – HZN AFA.

Safety Corner

Layover Safety

Being safe while off-duty

We often consider activity onboard the aircraft when reviewing safety and security procedures, but personal safety at layover locations should also be at the forefront of safety in our work environment.  Please review the following hotel safety guidelines…

Issues Surrounding AFA

Click here to view all current issues surrounding AFA.

Aircraft Air Quality

Bridge the Gap

#MeToo in the Air

Thinking about non-revving? Visit our Jumpseat page for a list of airlines, their jumpseat agreement, and listing Instructions.