MEC Employee Assistance Program/Professional Standards (EAP)
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About your MEC EAP Program;
EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners. EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.
Key Responsibilities
Assessment, Support, and Referral Services
- Assist members in identifying and developing an action plan to address personal and work-related concerns
- Provide support to a troubled flight attendant (TFA) during the problem resolution process
- When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
Professional Standards
- Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
Critical Incident Response
- Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Why Would I Contact This Committee?
The EAP/Professional Standards Committee is available to help you with:
- Personal and work problems
- Support after a critical incident
- Assistance in conflict situations with coworkers (Flight Attendants and pilots)
About the MEC EAP Chair:
The Employee Assistant Program chairperson coordinates with Local Council chairs, confidentially assisting Flight Attendants, their families and partners with work related and personal issues. The chairperson and/or Local Council chairs respond to critical incidents involving Flight Attendants. More information related to the duties of the chairperson are found in the MEC policy and procedures manual, page 29.
Brandy Preston
MEC CHAIR - EAP
[email protected]
(503) 729-4439
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Upcoming EAP events / Conferences
Check back for EAP trainings, events and conferences