Flight Attendants,
We have notified management that there are two separate contractual glitches that are impacting Flight Attendants in SAP (Scheduling Adjustment Period). Denials received for these glitches are below:
- Max credits exceeded in the 31 days period: Flight Attendants have received this denial code when trying to pick up additional credits within SAP, which is In-fact contractually allowed.
- Flight time exceeded in the 7-day period: Flight Attendants received this denial when attempting to pick up over 30 block in a 7-day period. The system should not be denying this because we are under flight attendant duty regulations. ALL Flight Attendants are required to have 24 hours off from duty in a 7-day period but can exceed 30 block hours.
If you have been impacted by these denials please send screenshots, trip numbers and a description of your trade/drop/pick up request to qxinflightsups@horizonair.com and CC Jamiemoore@afahorizon.org
We are actively monitoring this situation and will update you when more information becomes available.
Jamie Moore
Jamiemoore@afahorizon.org
360-790-0039 .