CBA Language Clarification For Reserve FA’s

Notice of clarifying collective bargaining agreement (CBA) language for Reserve Flight Attendants;

The MEC recently executed a Letter of Understanding (LOU) with inflight management that clarifies Short-Call Reserve Report time duties upon arrival at their domicile airport for a reserve trip.

If you are a reserve flight attendant, please familiarize yourself with the LOU and your obligation once you have arrived at your domicile airport for a reserve trip.  Crew Scheduling Services will receive the LOU which you may refer to, if needed, when discussing your report time out to an aircraft.

PAE Hotel

YOU DID IT!

Your voice was heard! 

Due to your diligence in filing reports in Crew Connex, your Hotel Committee was able to show the company that the Courtyard Lynnwood was the better fit of our needs to ensure our crew overnights left us well-rested and in a safe environment for our new flying into Paine Field.

You made this happen and we couldn’t be more appreciative of your efforts in making your voice heard.  Keep up the good work!

As we transition to the new hotel by around the beginning of May, please keep in mind there is a learning curve for the hotel staff as they have never hosted Airline Crew before.  Please show them courtesy and patience as we move forward in developing this new relationship.  Your professionalism is greatly appreciated. The property has a fridge in each room and there is a microwave for use in the lobby area. There is an indoor pool as well as a gym.  Restaurants are within walking distance as is the shopping.  The van will take us within a 3-mile radius, subject to availability. Their back yard is a beautiful fenced-in green space with a firepit and relaxing sitting areas.  For those of you wishing to go for a walk or a jog, there is a paved path right behind the hotel.  There is an on-site restaurant with limited hours as well as a grab-n-go store, within the Courtyard model.

Please feel free to reach out to your Hotel Committee Members if you have any questions!

Thank you again for your team efforts!

Stronger together!!

Filing Grievances

The MEC (Master Executive Council) Officers want to take a moment to reiterate the importance and value of filing grievances/reports when you feel the collective bargaining agreement (contract) has been violated; and/or reporting issues when the company is not complying with their contractual obligations. Much like management’s requirement of irregularity reports for addressing issues, AFA also requires official submissions of complaints in order to facilitate change. This is accomplished through flight attendants filing grievances or any issue at www.afahorizon.org. Our union is here to assist you and ensure management follows the contract.

The Local Executive Council Officers (LEC) do their best to monitor QXAFA Facebook and respond when possible. However, frustrations and concerns posted to this social media page do not act as a substitute for official grievances or reporting of issues. Without these reports, your LEC Presidents can do very little on your behalf. 

Whether it be SAP errors, multiple aircraft swaps, eCrew outages, eCrew incorrect denial codes, or potential contract violations, we need you to submit grievances/reports in order to affect change! The website www.afahorizon.org, is user friendly and the process for submitting grievances and reporting issues is fairly quick and straight forward. AFA representatives need to know what you’re dealing with and cannot assist unless they are included via this process.  

As your MEC works to hold management accountable for SAP issues and other eCrew “glitches”, including screen shots will increase our ability to speak with a UNIFED voice. While we support and encourage open, respectful communication on the QXAFA Facebook page, we also ask that you assist us by filing these glitches and/or grievances. We need to take the fight where it belongs and hold management accountable! 

Taking all of this into consideration, if you feel that you were affected by the most recent SAP irregularities, if you have experienced AIMS irregularities, if you feel the contract has been violated and/or if you have experienced multiple aircraft swaps, please take a moment to visit the website and submit a grievance/report an issue. It’s not too late. 

Below you will find the step-by-step process to report an issue, including grievances and how to attach photos, when applicable. Going forward it’s incredibly important that you use this tool each and every time you feel something needs to be addressed so that we can push for accountability and change. Be assured that your AFA volunteers are committed to representing you and ensuring contractual compliance. As always, feel free to contact us with any questions or concerns. We are stronger together, better together! 

In Solidarity, 

Your Grievance Committee,

Ed Hawes, Kirk Hansen, Marcella Oswald and Jennifer Levcun

Your MEC,

Ed Hawes, Lisa Davis-Warren, Deb Harding-Elliott, Kirk Hansen and Heather Coleman

Grievance Settlement – Reserve

MEC Reserve List Days of Availability Grievance Settlement 06-99-02-03-19

In January 2019, the MEC was made aware that the Reserve List was not accurately displaying reserve days of availability.  The MEC grieved on behalf of all flight attendants who sat reserve in January that this error in the Reserve List was a violation of Article 7 F.,3.

The Grievance was recently settled.  Management will cease and desist from this violation of the collective bargaining agreement and any flight attendant who sat reserve in January 2019 will receive 2 credit hours of pay added to their paycheck on May 20, 2019.  The pay out will be noted on your pay statement as grievance payment.  Those flight attendants who were a reserve flight attendant in January but have left Horizon for Alaska will also receive the payment as they have stayed within the AAG family of companies.

Negotiations Update – May

Horizon Negotiations Update May 2019

AFA and management met again in Seattle on May 7-9. AFA’s committee members are MEC President Ed Hawes; Flight Attendants Joelle Fuhrman and Tanya Phillips; and our professional negotiator and attorney, Kimberley Chaput. Management’s team consists of Michelle Abidoye, Managing Director, People and Labor Relations; DeeDee Caldwell, Director, Inflight; Taylor Ball, attorney; Melissa Pierce, Employee Relations; and Brittany Audette, financial analyst.

The parties exchanged proposals on the following sections:

Training (Article 8)

AFA proposed that all full-day training (not just recurrent) be paid and credited at 4.5 hours; per diem for attending training in domicile, better travel pay and a company-paid hotel room if you live more than 35 miles from the training site and the training lasts more than one day.

Management agreed only to the hotel issue. And then they threw us a real curve ball: They want training to be paid above guarantee. While this sounds good at first, what it really means is that training would not count toward your credit window in PBS. Instead of giving you 4.5 credits for recurrent plus 4.0 credits any travel day toward your line value, PBS would build you a full line in addition to your training.  In other words, PBS has to build you a full line on the remaining days. If you travel to recurrent, you would likely lose two days off per month, and even if you attend training in base, you would likely have one less day off. Of course, you would still have to have minimum days off.

Reserves could potentially benefit from this. Since their lines are generally built at minimum days off, they would receive at least their minimum guarantee plus training pay while attending training on one or two days that would otherwise be reserve days. For lineholders, however, this would almost certainly result in fewer days off in their recurrent month, although you would be paid at least minimum guarantee plus training pay.

Sick Leave (Article 9)

AFA opened on increasing our sick-leave accrual, improved procedures for calling in well, a provision for cashing out a portion of your sick leave bank upon retirement, and an attendance policy modeled after the one used by Alaska’s flight attendants. We really gave a lot of thought to whether we should propose a contractual attendance policy. We certainly don’t like to put discipline into the contract! But management keeps making the attendance policy worse and worse. Putting the policy into the contract would prevent unilateral changes. The policy has worked well for Alaska, and AFA believes it would work for us as well. Management will respond at the next session.

General (Article 25)

The General section is sort of a catch-all for provisions that don’t fit naturally into any other section. Consequently, our proposals ranged from aircraft tidying to crew lounges to the commuter policy.

  • The parties agreed that flight attendants could receive a copy of their Records of Discussion upon request. This is basically a written record of any coaching or other conversations a supervisor conducts with a flight attendant. While coaching isn’t disciplinary, management can use it to show that a flight attendant was aware of a work rule or policy.
  • We opened on eliminating tidying passenger areas other than during flight. Management did not want to change the current tidying language, so we proposed that flight attendants be paid 10 minutes of time for tidying on the ground. They will respond to that at our next session.
  • On crew lounges, we proposed contractual guarantees of minimum standards for crew lounges. Management doesn’t think that’s necessary, since our crew lounges are already adequate.
  • The commuter policy is a big area of disagreement. We proposed the Alaska policy, which covers commutes by air or by ground, and provides a boarding code for commuters on Horizon metal that gives them priority over pleasure travelers. Management chose to respond only on the boarding code. They believe it’s unnecessary because flight attendants are not having trouble getting to work. (We disagree!) They also stated that the Company installed an extra jumpseat on the E-175 at great expense so that flight attendants could use it to commute. While it’s true that flight attendants protested loudly when we learned that the company had ordered jets with only two jumpseats, it’s also true that management did not install a third one out of the goodness of their heart. They wanted that jumpseat for training purposes. Further, our pilots have a commuter boarding priority (as do Alaska’s flight attendants and pilots—on their own aircraft), and we are entitled to it as well. This is a zero-cost item that makes absolutely no sense for them to deny us.

Our next session will be June 4-6 in Seattle. We’ll continue working on the above articles. Additionally, management plans to make a proposal for a new reserve system modeled after the one in use at Alaska.  We know reserves need improvements so we hope this will be a good start.

Please let AFA know your thoughts on all these issues. It helps immeasurably at the table when we can tell management that we’ve heard from you. They know that ultimately all of us get to vote on any new contract!

Our updates will also be posted on our website, https://www.afahorizon.org/ and on our official Facebook page, HZN AFA. “Like” our page to see posts in your newsfeed.

Remember to wear your AFA pin! Management does notice, and they notice that you are behind us at the table. After all, we’re stronger together and better together!

The ACT Committee will be doing crew sits in PDX and SEA.

Sirkka is sitting in PDX- May 13, from 6:30-3:30pm.
Jenn will be sitting in SEA- May 14th and 15th, afternoon and evening.

Scheduling Committee – *Update*

June Bid 322

Scheduling Notes

June will be our third full month of mixed-pairing flying.  With it, there were a total of 1,437 trips between all our bases.  Of those, 327 are Q400 flying and 252 are E175 flying. That’s about 59.7% mixed, 17.5% E175, and 22.8% Q400.

Break down by base for the June bid:

BOI has 136 total trips 0 E175 trips 77 Q400 trips and 59 mixed
GEG has 152 total trips 29 E175 trips 56 Q400 trips and 67 mixed
MFR has 112 total trips 0 E175 trips 60 Q400 trips and 52 mixed
PDX has 487 total trips 76 E175 trips 45 Q400 trips and 366 mixed
SEA has 458 total trips 8 E175 trips 89 Q400 trips and 361 mixed (this doesn’t include PAE flying)
*PAE has 223 total trips 139 E175 trips 0 Q400 trips and 84 mixed

For the month of June, management wanted to allocate 4,000 credits up into PAE.  However, at this time we ended up at 3,000 credit for PAE with the remaining flying being placed into SEA lines.  If you are needing help with bidding or trying to avoid PAE, please contact Deb Harding-Elliott or Lexie Massey at qxfa.joint.pbs.committee@horizonair.com.

Parameters for the pairing solution:

We have built the trips so that however long your duty hours are for the day, your rest will match it for your overnight. Vice versa, however long your rest is the previous night, is how long your duty can be the next day. Never exceeding contractual max duty. For example, if you work 12 hours during the day, you will get 12 hours of rest that night and cannot work more than 12 hours the next day.  There are only four legs/day, which includes any DHs (of course there can be less legs). We have built into the program a systemwide 11-hour minimum rest and we were finally able to break those long sit times up. This means that LAX, SFO, PDX, and SEA are the only stations where you can wait up to two hours for your next flight. Everything else has a max time of 1:30.

We removed the 70-minute sit times whenever you landed at either PDX or SEA. 

Percentage of trips/day by domicile:

Domicile 1 day 2 day 3 day 4 day 5 day
BOI 26.5 39.0 19.1 15.4 0
GEG 26.3 36.8 32.2 4.6 0
MFR 35.7 40.2 24.1 0 0
PDX 14.8 18.1 33.5 33.7 0
SEA 18.2 13.4 41.3 26.8 0.3
PAE 42.9 35.9 14.1 7.1 0

Credit per base:

BOI 2723  hrs 8.2%
GEG 3078   hrs 9.2%
MFR 1634  hrs 4.9
PDX 13765 hrs 41.2
SEA 9218  hrs 27.6
PAE 2992  hrs 9.0%

SEA(total) 12210:36 36.5%

Credit Time/Duty:

BOI – 4:48
GEG – 4:59
MFR – 4:26
PDX – 4:57
SEA – 4:28
PAE – 4:50

I am continuing to advocate for us each month during pairing development. We all know that our schedule makes a huge difference in determining our work-life balance as well as our overall pay.  AFA’s involvement in pairing development is critical to ensuring our schedules have a flight attendants’ perspective during pairing optimization. However, we are still in need of eyes and ears out on the line that is an integral part of AFA’s local base Scheduling Committees.  If you are interested in joining your base scheduling committee, please contact Kirk Hansen LECP17 (PDX and MFR) at kirkhansen@afahorizon.org or Heather Coleman LECP16 (SEA/PAE, BOI and GEG) at heathercoleman@afahorizon.org

To our continued success,

Scheduling Committee

MEC Chair-Callie von Borstel
LEC 17 Chair-Peter Oxentenko

Local 16 Election Results

Council 16 (SEA/GEG/BOI) Election Results

MAY 06, 2019 12:30 BY LISA DAVIS-WARREN (MEC ACTING PRESIDENT)

The following AFA Flight Attendants were elected to Local Council Officer positions representing the Flight Attendants based in Seattle, Spokane and Boise:

LEC President:  Joelle Jaeger (Fuhrman)
LEC Vice President: Jennifer Levcun
LEC Secretary: Heather Coleman

These officers will serve a term of office starting July 1, 2019 and concluding on June 30, 2022.

The Master Executive Council (MEC) congratulates the newly elected officers and we sincerely thank all those who stepped forward to run in the election.

In Solidarity,

Your MEC – Ed Hawes, Lisa Davis-Warren, Deb Harding-Elliott, Kirk Hansen and Heather Coleman

ACT Communication

Hello All,

We wanted to thank everyone that came out for our SEA/PDX ACT Negotiation’s Sit! There was a great turnout with some excellent questions and valid concerns which we are providing to your negotiations team members

For April, our negotiations team discussed Leaves of Absences, hotels and per diem rate. The good news: Flight Attendants will be able to take a leave up to a year after they or their partner gives birth, adopts or fosters a child.  While per diem rates were discussed, any remaining discussion on per diem will now be undertaken closer to the end of negotiations when pay rates are discussed.  It is a normal part of negotiations to look at all pay issues together and towards the end of the negotiations process.

The big contention right now is improving our hotel language in Article 4 so that flight attendants have a greater voice in the selection and retention of crew hotels.  We stand strong on a per diem pay raise as well as having the ability to have a safe and quality hotel, one in which our AFA would give the parameters and help choose our hotels for our workgroup.

The next SEA ACT crew sit is on May 15th-16th with Jennifer Levcun

The next PDX ACT crew sit is May 13th with Sirkka Haagen

Please continue to read your union updates, which you can find in your personal email, on the HZN FB page or on our afahorizon.org website. Stay connected and let’s show unity in our commitment for a better contract and work environment.

Thanks again!

In unity,

Your ACT Negotiations team

Jennifer Levcun- SEA

Sirkka Haagen-PDX

MEC Meeting – April

AFA MEC President and Acting President were able to meet with Brooke Vatheuer, SVP Operations and Planning, for the first time since she has been in her new position. This will be a quarterly meeting and we will communicate what issues were discussed and/or resolved at each meeting. 

Given today was the first meeting we spent most of the time identifying what Brooke will be heading and what she has tasked to others on her team. One of our biggest concerns is the AIMS system. We have been advised that there is a new team, headed by James Strasbaugh, that has been getting up to speed and putting new processes in place. We asked to have a meeting with this team and our AFA counterparts, Lexie Massey and Jamie Moore as well as the MEC Acting President, Lisa Davis-Warren. This meeting is currently being scheduled and we expect it to be within the next few weeks.

Additionally, we have scheduled a quarterly meeting between Callie von Borstel, AFA MEC Crew Planning Liaison, Nevin Murphy, Managing Director, Strategic Plan and Execution, as well as Brooke and Lisa. This meeting will provide AFA will a greater heads up on marketing schedules and plans for routes that will aid the Scheduling Committee with the cons of pairings. 

We did ask if there had been any discussion around base closures as we know this is always concerning to the smaller bases. Brooke was very candid and explained that our small bases are extremely important to our recruiting efforts and as such there are absolutely no plans to close bases at this time. She did confirm they will be discussed again in the fall but feels it is highly unlikely that any changes will be made. Now this is of course not a promise that things won’t change without warning, but the plan is to keep all of our smaller bases at this time,

We were additionally advised that SFO will be undergoing construction in September, sometime around the 5th through the 26th. We all know what this means for flights in and out of SFO. The potential for delays cancellations, re-routing, etc. are highly likely during this time period. Please keep this in mind when you are bidding for your September schedule. Trips could be rescheduled and there are no guarantees that you won’t be rescheduled into a trip that is not what you had planned initially. If you need more structure in the month of September then we advise avoiding the pairings that include flying in and out of SFO.

And finally, we did get an update on the delays to the Q400 retrofit. It seems the upholstery that was selected for the seats did not pass fire testing. Safety and compliance remain the top priority, and the company is working to identify alternative materials which will meet fire testing standards. Alternative materials and additional testing have delayed retrofits to possibly the end of the year. We will keep you updated on this as well. We know how disappointing this news is and look forward to being able to provide better news in our next update.

We hope that you find this information helpful and look forward to these meetings on a quarterly basis. If needed, we will request them sooner.

Bad smell in the air? What to know and what to do.

There are plenty of unpleasant odors in the cabin. Most are harmless, but some are toxic, so it is important to be informed. Two types of fumes (unpleasant, odorous, and potentially toxic compounds) that can contaminate the air supply are engine oil and hydraulic fluid. It’s important to pay attention to the presence of unusual, unpleasant odors, especially if they are coming from the air supply vents, because those odors may be oil or hydraulic fumes, which are toxic and can make you sick. You need to report the fumes and minimize your exposure. This is true even if there‘s no visible smoke or haze. On some aircraft, because of the design, the air coming out of the cabin vents can be contaminated, while the flight deck airis just fine (or vice-versa). So, it’s important to let the pilots know about any irregular conditions in the cabin. This is what you need to know:

  1. If oil or hydraulic fumes contaminate the cabin air supply, then you will notice an unpleasant smell coming from the air supply vents. Typically, there is no haze or smoke – “just” a smell. Know that other types of fumes can come from the vents, too, like exhaust, fuel, and deicing fluid.
  • Oil fumes don’t usually smell like oil. Many people think they smell like dirty socks. Others say “chemicals,” “old cheese,” “wet dog,” “heated garbage,” etc. One aircraft manufacturer says that engine oil fumes can smell electrical. Hydraulic fumes have a distinctive acrid smell. The odors associated with exhaust, fuel, and deicing fluid fumes tend to be easier to recognize.
  • If you smell what could be oil or hydraulic fumes and are already onboard, quickly try to determine the source of the odor (fumes). Are they coming from an onboard item? Or are they coming from the air supply vents? Verify that nobody is cooking anything smelly, that the coffee pots are not burning, that the cabin lights are working and not burned out, and that the galley chiller lights are not indicating malfunction (red). (Not all of these possible sources will apply to all aircraft types.) Oil/hydraulic fumes come from the air supply vents, not from an in-cabin source. Sometimes, the source isn’t totally obvious.
  • Report the fumes to the pilots. Describe the WHAT (smell, intensity), WHERE (coming from air supply vents or something in the cabin, and forward, mid, aft, or combination), WHEN (phase of flight when noticeable), and WHY (whether anyone is sick/needs first aid, including oxygen).
  • If you are sick while the aircraft is at the gate, deplane and get medical attention. If you are sick inflight, use oxygen for first aid purposes (per your airline procedures), ask the pilots to call Medlink (if available at your carrier), and get medical attention after landing.
  • Post-flight debriefing? You have the right to an AFA union representative present.
  • More questions? Contact your AFA-CWA MEC Safety, Health, and Security Chair, Lori Kordosky: lori.kordosky@qxafa.org or XXX  Backup option is Judith Anderson, AFA-CWA Air Safety, Health, & Security Dept.: judith@AFAnet.org or 206-932-6237.